Return Policy – Effective from November 21, 2024

Welcome to Boostbina – Hassle-Free Returns for a Luxurious Shopping Experience

At Boostbina, your satisfaction is our top priority. We aim to provide premium beauty products and exceptional service. However, if you’re not completely satisfied with your purchase, our Return Policy ensures a smooth and fair process. For additional details, please visit boostbinaa.com/return-policy or contact us at info@boostbinaa.com or (603) 428-3562.

1. Eligibility for Returns

To ensure the safety and quality of our products, returns are subject to the following conditions:

  • Products must be returned within 30 days of purchase.
  • Items must be unused, unopened, and in their original packaging.
  • Proof of purchase, such as a receipt or order confirmation, is required.
  • Products purchased on sale or marked as “Final Sale” are not eligible for returns.

2. Non-Returnable Items

For health and hygiene reasons, the following items cannot be returned:

  • Opened or used skincare, cosmetics, or beauty tools.
  • Gift cards or promotional items received with your purchase.
  • Products damaged due to misuse or improper storage.

3. Return Process

Follow these steps to initiate a return:

  1. Contact Us:

    • Email info@boostbinaa.com or call (603) 428-3562 to request a return authorization. Provide your order number and reason for return.

  2. Package Your Item:

    • Ensure the product is securely packaged to prevent damage during transit.

  3. Ship the Item:

    • Send the package to the return address provided by our team. Customers are responsible for return shipping costs, except for defective or incorrect items.

  4. Inspection and Refund:

    • Once we receive the item, our team will inspect it within 3-5 business days.
    • Approved returns will be refunded to the original payment method within 7-10 business days.

4. Defective or Incorrect Items

If you receive a defective or incorrect product, please contact us immediately at info@boostbinaa.com. We will provide a prepaid shipping label and offer the following options:

  • Replacement: Receive a new product free of charge.
  • Full Refund: Processed to the original payment method.

5. Exchanges

We offer exchanges for eligible products of equal or lesser value. The exchange process is similar to the return process, and any price difference will be refunded or billed accordingly.

6. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a mistake or defect in the product.
  • We recommend using a trackable shipping service to ensure the safe arrival of your return.

7. Refund Exceptions

Refunds may be denied in the following cases:

  • Items returned after 30 days.
  • Products not meeting the eligibility criteria (e.g., opened or used items).
  • Products damaged during return transit due to improper packaging.

8. Contact Us

Our dedicated team is here to assist you throughout the return process. For further assistance, please reach out:

9. Policy Updates

This Return Policy is effective as of November 21, 2024. Boostbina reserves the right to update this policy at any time without prior notice. Changes will be posted on our website at boostbinaa.com/return-policy.